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Server4you

Country: The Netherlands
Has servers in: The Netherlands
Website: http://www.server4you.nl
Average rating: 1/10 (2 reviews)
Plan Hosting type Transfer (GB)
Bandwidth (Mbps)
Storage Memory Web server Operating system(s) Monthly cost Setup cost  
vServer Basic VPS 100 GB 3 GB 128 MB Debian, Fedora Core, SuSE, Windows 12.85 EUR FREE
vServer Medium VPS 200 GB 7.5 GB 256 MB Debian, Fedora Core, SuSE, Windows 22.85 EUR FREE
Dell Power Dedicated 2000 GB 80 GB 512 MB Debian, Fedora Core, SuSE, Ubuntu, Windows 58.85 EUR FREE Dell PowerEdge SC420 - Intel Pentium IV 2,8GHz

Rating
1
sloppy administration, slow help desk and financial scare tactics
Reviewer: Adriaan Moors, 15 April 2008
I just had another horror story with server4you.de. Out of the blue, I got a threatening letter that I had to pay two-year old bill + a 40 EUR fine. I had indeed forgotten to pay the bill, but had in the mean time paid more than 4 later ones without error. They never reminded me -- no email, no note on the later invoices, nothing. Instead, they immediately hired the debt collectors "mediafinanz" who falsely claimed I had ignored several warnings, etc, etc.
Anyway, I have since ended my contract with them since they insisted I pay the fine as I had ignored their (imaginary) reminders.
 
Rating
1
Server4you is a scam!
Reviewer: Alex, 07 March 2008
I am a very diplomatic person and I believe in doing fair business. This is why I've decided to write this post. I want to share with the world our horrible experience with Server4you.de in hopes of saving the rest of you from their lies.

I am not one to openly bash people online but I feel the need to spare all of you from falling victim to this company!

In order to offer the most stable listening experience to all of you, we needed to add another European server. Doing a little research in Google, we fell on Server4you.de (a German company).

Here is an example of what they promote (in German):
AMD Athlon 64 X2 3400+,
DualCore 64 Bit,
1.024 MB DDR2-RAM
1x 160 GB SATA-HDD
Betriebssystem: OpenSuSE,
Fedora, Ubuntu und Debian
Plesk 8.2 - 10 Domains
Unbegrenzter Datentransfer (which means unlimited datatransfer)
Kostenloser Support per
E-Mail und 0800-Hotline

Before hand, we verified with them that the unlimited datatransfer package was accessible for streaming. Most companies don't allow this so it is always the first question to ask. They confirmed that there was no problem at all!

Well, after 2 months of service with them, they are telling us that we must limit our datatransfer to 75GB/day or 2TB/month. You might think that this is already a lot but this is standard for most dedicated servers and this suddenly makes them pretty expensive (even for North-American standards). Note that European bandwidth is known to be significantly cheaper than North-American bandwidth.

This was one of the few times I've had to sign a contract for hosting. So for the next year, I'm stuck paying for cheap/mediocre quality bandwidth that's suddenly not even unmetered anymore! I would walk away from them if I could (contract or no contract, I don't care) but since we're outside Germany, they made us pay for 12 month in advance. So if I want to get anything out of that money, I have no choice to use their low grade bandwidth.

Basically, consider yourself warned! Don't do business with Server4you!

Imagine, they disconnected our servers without warning or even messaging us because we had apparently reached this new bandwidth quota which had never been mentioned in the past!

Feel free to spread the word and to refer back to this post: http://techno.fm/forums/viewtopic.php?t=4082
 


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